Privacy Policy

Last updated: December 15, 2024

This Privacy Policy describes how All Systems Go Furniture, Inc ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website or use our services.

1. Information We Collect

1.1 Information You Provide

We collect information you provide directly to us, including:

  • Contact Forms: Name, email address, phone number, and message content when you submit inquiries through our contact or service request forms.
  • Service Requests: Project details, service preferences, and business information when requesting quotes or consultations.
  • Communications: Information provided when you contact us via phone, email, or other communication channels.

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

  • Usage Data: Pages visited, time spent on pages, click-through rates, and other website usage statistics.
  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Cookies and Tracking: Information collected through cookies and similar technologies (see our Cookie Policy for details).

1.3 Third-Party Services

We use FormSubmit.co to process form submissions. Their privacy practices are governed by their own privacy policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To respond to your inquiries, provide quotes, and deliver our office furniture and design services.
  • Communication: To communicate with you about your projects, answer questions, and provide customer support.
  • Business Operations: To manage our business operations, improve our services, and maintain our website.
  • Legal Compliance: To comply with applicable laws and regulations.
  • Marketing: With your consent, to send you information about our services and promotions (you can opt out at any time).

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our business (e.g., FormSubmit.co for form processing).
  • Legal Requirements: When required by law, court order, or government regulation.
  • Business Protection: To protect our rights, property, or safety, or that of our customers.
  • Business Transfers: In connection with a merger, acquisition, or sale of our business assets.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure storage of sensitive information
  • Regular security assessments
  • Limited access to personal information on a need-to-know basis

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Contact information from inquiries is typically retained for 3 years for customer service and business development purposes.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. For detailed information about our use of cookies, please see our Cookie Policy.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to legal requirements.
  • Opt-out: Opt out of marketing communications at any time.
  • Data Portability: Request a copy of your data in a structured, machine-readable format.

To exercise these rights, please contact us using the information provided below.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). This includes the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information (though we do not sell personal information).

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

All Systems Go Furniture, Inc

2245 Enterprise Street

Escondido, CA 92029

Phone: +1 (325) 812-3309

Email: admin@all-systems-go-furniture.com

This Privacy Policy is governed by the laws of the State of California, United States.